Shipping & Delivery Policy
At Twin Flame Eternal Union, we offer digital services, online workshops, healing sessions, and downloadable content. As such, no physical products are shipped. Please read below for details about how we deliver our digital offerings.
1. Digital Products & Workshops
All products and services on our website are delivered digitally or conducted online. This includes:
Digital workbooks, worksheets, or meditations
Live or recorded workshops
Coaching sessions
Downloadable PDF or video/audio files
2. Delivery Timeline
Digital Downloads: Instantly delivered to your email after successful payment, or accessible via a download link on the checkout confirmation page.
Live Workshops/Coaching: Event details and access links (e.g., Zoom) will be sent via email within 24 hours of purchase or a few days before the live session.
Replay Access (if included): Shared via email within 24-72 hours after the session.
If you do not receive your digital product or event details within the expected time, please check your spam/junk folder or contact us.
3. No Physical Shipping
We do not ship physical goods. If you see any mention of shipping charges at checkout, they are not applicable and will not be charged.
4. Issues with Delivery
If you face any issues such as:
Not receiving the email with your download or event link
Broken or expired access links
Please contact us at [your email address] with your order details, and we will promptly assist you.
5. International Access
Our digital offerings are accessible worldwide, unless stated otherwise. Time zone differences will apply for live workshops, so please verify your local time before booking.